The system reduces the cost to resorts of handling and managing reservations and allows for multiple pricing (pricing for agents, groups, packages and specials etc). It allows for multiple season (ie different prices for winter and summer), variable VAT rates by type of operation, unlimited room or unit types, prices per person, per unit, per period, adult, child infant, extra persons, extra night rates and various meal plans.

Bookings terms and conditions are those of the of the tourism operator. In addition arcRes allows users to reserve a unit for 3 days while it is processed and they discuss options with operator (ie resort or tourism activity etc). These reservations are valid for three days, and may be confirmed or cancel by the resort or the client.

Reports of bookings, cancellations, reservations and full accounting area available online.

All user information is captured and available for marketing, once the user has logged on.

arcRes will substantially extend your market exposure and service level.

arcRes is one of the few booking engines that is available for a fixed monthly fee, with no commission on reservations and no transaction fees. It is very affordable even for a small resort with less than 10 rooms. Resort and tourism operators realise significant cost-savings from adding arcRes to their websites.

arcRes also means more bookings. eMarketer projects that by 2006, the Internet will contribute over 18% of all hotel bookings. Other research indicates that websites without a real-time reservations facility lose 20% of potential online bookers. Even if they do not book online many users now expect to be ably to check availability and calculate costs prior to further contact.

Online Quotations demanded!!

travelers want to easily compare cost and options accroos multiple tourism products, hotel rooms, specials and packages. They do not want to have to calculate taxes, service charges, add in child rates and extra person charges for a holiday that might span several seasons of different rates. They need to knwo that they are comparing apples with oranges atking into account adult rates, seasonal rates, specials that apply and all extras).

20-30% will not contact you if you dont offer interactive quotes and on-line bookings.

arcRes Bookings-expert gives guest instant quotes and provides you with a report of all activity, including quotes given as well as those who want to book and guest who book on-line.

better service | automated | reduce costs

arcRes extends your market as more people will use a booking engine to get an instant quote. arcRes also powers Global Markets and high profit Direct Sales in specialised travel sites
Easily create and market specials, packages using RSS feeds and direct publishing. more reach

Cost effective (GDS)



Supports multiple business types
Hotels, villas, cars, golf, all tourism operators. resorts can offer trip planning and packages to increase customer satisfaction and sales. more sales


Multiple Rates, Plans, Packages, Specials
Dynamic Packaging, Special Promotions, Groups, weekend, family plans flexible inventory / allocation options. more control

MORE >>> About arcRes & FAQ


FEATURES

A. How does an On-Line Reservation system differ from an email request form.

The exchange of e-mails between the hotel and the traveler is not immediate. Often an email received on Friday after work hours may not be answered until Monday. By that time the traveler has probably booked elsewhere.

Immediate Confirmation! 24/7!
Today many Internet users want to know immediately if the room is available. They want to know the exact costs for their group or family. They want to know the rates for stays that cross over seasons and they don't want to calculate it all from rate sheets. They want an immediate response and they EXPECT it to be automated. This automation is supplied by systems like arcRes.

Saves Time In Calculating holidays!
Automation also means less work for the hotel as confirmations are sent instantaneously. There is no need to calculate rates, or to see if the room is actually available.

A great marketing database!
Because everything is in a database you have endless reports of all transactions and all people who have used the system even if they do not book.

B. Why should I have a OLRS.

1. It allows people to book direct if they want to. This saves faxes, emails, manual calculations, confirmations and reservation issues. The "Check Availability", "Calculate Rates" and "Book Now" features are essential to a successful hotel website
2. Even if they do not book online it will calculate rates for the length of their stay, averaging rates between seasons. It calculates rates based on mix of adults, children and infants according to your policies. It computes the deposit based on seasonal variations and minimum stay requirements.
3. You can even allocate inventory by season or day to it so that you don’t have to lookup charts and clients can see what is available.
4. It saves time and offers a new service level to clients.
5. It provides a new level of reporting and simplifies paperwork.

C. How does arcRes compare to other OLRS.

arcRes is one of the least cost SYSTEMS in the World.
Feature for feature, arcRes is one of the least cost and most cost effective system you can buy.

More Users Book with arcRes.
Because arcRes does not charge a transaction fee, we do not have to insist that the client books on-line.  In fact arcRes allows users to book by email, by phone or by fax as well as online. This means that more users book with arcRes than with other systems where users may only book on-line.

arcRes has a very high conversion rate because many Internet users do not want to put their credit card on-line. But they still want the convenience of knowing what is available and what it will cost. This means more users book with arcRes than with many other systems which require on-line credit info. 

arcRes Supports your terms.
It works with your terms. Some OLRS's require that you fit their terms re deposits and even child ages.

1. It has an easy admin system for you to manage your rates.
2. It does packages, group rates and special rates.
3. It allows you to show pictures of every room type if you like with detailed descriptions of each room type
4. It gives you good reporting on transactions and rooms activity. Allocations available and used and warms you when allocation is low
5. You can change allocation in blocks, by seasons. You can block out certain dates.
6. It is one of the most flexible OLRS about.

arcRes: made to measure (see above)

D. Can people still book by email.

Yes. You will continue to have your email form on your website. Also arcRes allows them to choose how they want to book. They may contact you directly at anytime.  

E. Can I put all my rooms on it, can it be the res system.

Yes there is an extra cost and this will not be available for 3 months.

F. I am with Expedia, do I need arcRes. 

Expedia does not give you your own OLRS we do. Expedia will charge you a % on every booking. 
arcRes is yours for a flat fee and is one of the least expensive Ol-Line Reservations Systems.
Expedia is more like RealHolidays, but does not market through Travel Agents

G. Does it handle credit cards.  

Yes you have the option of working with any bank that does on-line transactions.
We can also set you up with International Merchant services like Multicard.
You may use RealHolidays to book for you.
You may also work offline (credit card info is emailed to you).

H. How is the money collected and payed to us.

MultiCard: Payment is weekly for payment of $200us or more.
Commercial banks:  Payments go direct to your account with the bank.

I. What are the credit card charges.

Rages from 2.0% to 10% currently, there are set up charges. Varies based on volume.

J. Who is using this system.

It is used to power the bookings of a hundred resorts on channles like http://CaribbeanHopping.com, http://BookingsStlucia.com, http://RealHolidays.com, http://IntimateHotelsBarbados.com, http://BookingsBarbados.com and others.
Many hotels use it as their own engine: eg: Coconut Court Beach Hotel (Barbados), http://Poinsettiaapartments.com (St. Lucia).

 K. Will it look like my system.

Yes, it carries your logo and is in your colours. arcRes is not mentioned on the pages.
Users will click on a reservation link on your page and not know that this is not your system.